1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by buyer.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your purchase order number.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
5. When the package arrives, you must carefully check the package, check all the products, if you signed for the package, will be identified as all products are intact, we will not provide return service caused by this reason.
6. The products must be returned in new, resell-able condition. This also includes the original manufactures packaging. Please box up returns in a separate package or some form of paper packaging wrap. Please do not place labels or tape on the original manufactures packaging.
7. Shipping charges will be subtracted from your total refund.
8. Merchandise that has been altered or damaged in any way is not eligible for a refund and will immediately be returned upon such determination.
9. If you need to return or refund, please contact us first, through the contact on our website, tell us your reasons and requirements, we'll give you a detailed return address.
10. Once we receive your returned goods, we will check it immediately. If meet the return conditions, we will process your application within 24 hours.